Privacy Policy
Last updated: December 5, 2025
TL;DR - The Short Version
We collect minimal data necessary to provide our service
We never sell your data to third parties
Your visitors' data stays anonymous
Export or delete your data anytime
We're GDPR and CCPA compliant
1 Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (optional)
- Company name (optional)
- Payment information (via Stripe)
Experiment Data
For your A/B tests, we collect:
- Page URLs where experiments run
- Variant assignments (anonymized)
- Conversion events you define
- Aggregate statistics only
What We DON'T Collect
- • Personal information about your website visitors
- • IP addresses (anonymized immediately)
- • Cookies for tracking
- • Cross-site tracking data
2 How We Use Your Information
We use the information we collect to:
- Provide and improve our A/B testing service
- Send you important account notifications
- Process payments and prevent fraud
- Respond to your support requests
- Send product updates (opt-out available)
3 Data Storage & Security
Enterprise-Grade Security
All data encrypted in transit (TLS 1.3) and at rest (AES-256). Regular security audits.
US-Based Infrastructure
SOC 2 compliant cloud providers. EU data residency available.
4 Data Sharing
We never sell your data. We only share data with:
- Service providers who help us operate (hosting, payments, email) under strict data processing agreements
- Legal authorities only when required by law with proper legal process
5 Your Rights
You have the right to:
Access your personal data
Export your data portably
Correct inaccurate info
Delete your account
To exercise these rights, email us at privacy@experimenthq.io
6 GDPR Compliance
For users in the European Economic Area (EEA), we process data under:
- Contract performance — to provide our services
- Legitimate interests — to improve our product and prevent fraud
- Consent — for marketing communications (opt-in only)
7 Changes to This Policy
We may update this policy from time to time. We'll notify you of significant changes via email or a prominent notice on our website. Continued use after changes constitutes acceptance.